Deposit o Trip cancellation protection


Occasionally, something can happen before the start of a trip. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off cancellation, we will charge the following fees for cancellations:

  • 30 to 15 days before arrival - 30% of booked value 
  • 14 to 8 days before arrival - 70% of booked value 
  • In the last week before arrival - 90% of booked value 
  • In case of early departure or late arrival we will calculate the full rate

It is hard enough not to be able to start a booked trip against expectations. In order to avoid any financial
loss in this context, you should take precautions in time.
We therefore recommend the travel cancellation insurance Hotelstorno Plus in cooperation with the
Europäische Reiseversicherung AG.

As a special service we offer you to pay the deposit together with the premium of the cancellation
protection insurance, simply and securely online.